FAQ

Frequently Asked Questions (FAQ)

Question: What is it «BT Promotion»?
Answer: You can make advertising news posting and advertising. For this aim you can use practically any modern PC with installed system Windows XP/2003/Vista/Se7en.
In additions it might be used laptops, ASUS eee, It is necessary an availability of Bluetooth transmitter on the computer on which will be working this special programm.

Question: What is Bluetooth?
Answer: Bluetooth is a communication technologyfor wireless data transmission in fact which is a standard “de facto” in the modern mobile world. The majority of mobile devices which are produced and are bought today obligatory equiped with bluetoth transmitter. These are mobile phones, notebooks, hand-held computers, laptops etc..

Question: Is the advertising distribution over Bluetooth free or paid?
Answer: Transmission any data, files, another information carry out only between transmitter and recepient. This content don’t pass over mobile operator and by no means counting in the any charge rate. Your transmitter provides your proper data over Bluetooth, but recepient only accept them. Notably it is absolutly free.

Question: Is the transmission the data over Bluetooth breaking the law?
Answer: Yes, the transfering the data over Bluetooth is quiet legal and lawful.Before the receiver accept definite data from the your transmitter he will have a pop–up menu about his agreement or disagreement to receive these data. According to his agreement of confermation then that your advertising material is given to him after his concrete accordance. For the people’s approvals to accept the data – a very good pactice will be advertising in your establishment area either any action or discounts which might be received over getting on the mobile phone a discount code /coupon.

Question: What type/kind of files can I distribute over «BT Promotion»?
Answer: You can distribute absolutly whatever types of files because the program transmits them whithout problem, but remember, please, there are limited quantity data’s types,which are reproduced corectly by majority of mobile devices.
These are images (JPG,PNG,GIF) ,video format 3GP or MP4 format, sound in the format MP3 or MID, cards and visit cards in the vCard format and the same simple text files.

Question: If can I buy your program, which are limits all the same put on my using this program?
Answer: After realization of buying the program you will get a full version and the same a key for your bluetooth transmitter. The last updates of version 1.x it is absolutly free for you.
The fresh major versions of the program the ex-clients will receive with large discount.

Question: What is it Hardware ID and where from can I get/take it?
Answer: Every Bluetooth device has the MAC adress wich usually build into device by manufacturer. MAC adress – it is a group consist of sixteen nexits by the way which of them unique and inimitable. You can take MAC-adress from the program’s window. For this make calling over Help->About on the yellow field you will see a group of digits and simbols devided by dash. Namely this identifier you must send for us coupled whith information about payment for program, after that you will get correct key which suit your hardwear ID.
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Question: Will the registration key still work if I change my hardware?
Answer: In almost all cases, your key will continue to work. Hardware ID depends only on Bluetooth Dongle.

Question: If I want to upgrade something in my computer can I lost my registration?
Answer: The program is attached only with identifier of hardware your Bluetooth dongle.
Any another system changes: replacing HDD, video card, RAM or full changing of the computer don’t affect on the programm, if your BT transmitter is the same as earlier.

Question: I did not receive my registration code. What can I do?
Answer: Some internet sites automatically fetch in devision filtered because the SPAM. May be with your letter would be sent for us with payment information is the same problem. Please, let try to send your letter from another email or connect with us over contact form on our site.

Question: Is your online order form secure?
Answer: Yes, it is 100% secure.

Question: Is my phone compatible with «BT Promotion»?
Answer: «BT Promotion» is compatible with any mobile phone equipped with Bluetooth. The large majority of mobile phones equipped with Bluetooth (more than 90%) support receiving files.

Question: How does «BT Promotion» work?
Answer: When the user activates Bluetooth, the phone will automatically prompt him/her for permission to receive content from sender XYZ. If the user accepts, the content is sent to the mobile phone. The user is not prompted again.

Question: Can I spam people with «BT Promotion»?
Answer: Bluetooth cannot be used to create spam. Clients can only get a message if they activate their Bluetooth, and authorize the sender. Bluetooth marketing is generally not effective for push campaigns because the vast majority of the users have their Bluetooth turned off.

Question: Are there charges for the service or for receiving content?
Answer: «BT Promotion» is not a service. It is a software. There is no service charge to the broadcaster or to the user for sending or receiving Bluetooth promotions.

Question: What level of skills is needed to operate a Bluetooth campaign?
Answer: Any person with basic Windows skills can use «BT Promotion». «BT Promotion» comes with an easy to use Windows application that allows to upload images, sounds, videos… and to collect statistics.

Question: Can I broadcast Bluetooth messages from a central location?
Answer:Here are some statistics to consider:
-90% of clients have Bluetooth turned off,
-for the 10% of customers, when asked if they will receive a file, 75% will say no,
-and of the 25% that say yes, 50% of the times the transmission is dropped because the mobile phone cannot communicate well from large distance.
If you want to broadcast messages from a central location, you should expect a hit rate less than 1.25% of your population.

Question: My Bluetooth marketing campaign yielded very low response rates. What is the problem?
Answer: Bluetooth is a technology for short term communication. Most mobile phone’s Bluetooth antennas are designed for headset communication, and cannot support a range longer than 10-15m. For effective Bluetooth marketing campaign, it is recommended to do the followings:
-Distributed architecture: Use many transmitters with short range instead of a few transmitters with large range
-Multiple signages: Put signage at distributed locations to inform clients about the campaign. Ensure people at different locations can see different signage, and respond to them
-Offer multiple contents: Offer different contents from different locations to make your campaign more interesting
-Offer compelling content, coupons and promotions. The success of your promotion is directly promotional to the attractiveness of the promotion, and its viral effects. This ensures that:
-a- People activate their Bluetooth
-b- When asked to accept a message, people will accept
-c- Transmission will not be interrupted due to antenna limitations

Question: What type of file can I send?
Answer: The types of files that can be sent through Bluetooth are are: Vcard, Jpeg, Gif, 3GP, Midi, MP3, MP4, Flash, HTML, Java and others

Question: Is there any Virus threat to my phone?
Answer: Most marketing content is send as non executable files such as JPEG, GIF, 3GP which do not present any virus threat.

Question: How Do I Install Microsoft Bluetooth Drivers For My Bluetooth Dongle?
Answer: If you have installed Bluetooth dongle driver from the manufacturer or third party drivers it is necessary for you to install the standard drivers from Microsoft.

To do that, follow these simple steps:

Uninstall all third party Bluetooth drivers then reboot your PC.
Let Windows detects your Bluetooth hardware. Wait until Windows detects new hardware and installs its drivers. If Windows found new device and installed it correctly then done. Otherwise follow to the next step.
If Windows did not install drivers for your Bluetooth device we must teach it how to do it.

Open your file manager and change it settings for showing system and hidden files.
Go to Windows folder (for example C:\Windows) and find there folder Inf. If you can’t find that folder check that Show hidden files option checked in Windows Explorer settings.
Open it and find here bth.inf file. If you can’t find that file then you have unchecked Show hidden files option or does not have Windows XP.
Go to Device Manager and find there Unrecognized device.
Open its property sheet go to Detail tab and remember text which looks like this: USB\VID_1311&PID_0021\B7E4090D0B00.
Next, find in bth.inf file this text line: USB Bluetooth Wireless Adapter = BthUsb, USB\Vid_1310&Pid_0001.
Now you must change Vid_1310 to the Vid_1311 (like in remembered text) and Pid_0001 to the PID_0021.
If you have other remembered b>VID and PID then you must change it to your.
Save changes in bth.inf file and reboot your PC.
If the Bluetooth device not found go to the Device Manager and refresh devices list.

Question: Where Can I Find Information About Microsoft Bluetooth Drivers?
Answer: Here are the links for Microsoft knolage base where you can find the required information.